Currently we have established a flat shipping rate for domestic as well as international customers. We primarily utilize the United States Postal service for our shipping. Should you require a more expedited service please contact us before placing your order so we can avoid any misunderstandings.
SHIPPING & RETURNS
Problem or Issue?
We care about our customers and our products. If you receive an order that leaks or is defective in any way, we will replace, repair, or exchange the item for you and cover the return shipping cost.
Below are the details. After reading the following conditions regarding Horn of Trouble returns, please contact us to submit an item for refund/return.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Defective Item Exchange, Repair or Replace.
To return a defective item, please send the following information to sales at firstname.lastname@example.org
a photo of the issue
description of the issue
your order number or proof of purchase
whether you would like to exchange, replace or repair
We will do everything we can to make any issue right, thanks for choosing us.